01904 689999

Ways to send your phone in

Once you have your online quote, you'll need to get your phone sent over to us so we can fix it for you. We have a couple of ways for you to do this, firstly you can use your own courier such as the local Post Office or UPS and send it to the address below (don't forget to include your reference number or we won’t know whose phone it is!).

FoneFix Limited
15 Foss Islands Road
York
YO31 7UL
United Kingdom

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Return Options

FoneFix is able to offer a number of flexible return options based on how quickly you would like to have your phone repaired, including an express 24 hour repair service through to a 3-5 days FREE return option. To see our current phone repair return options and pricing please click here.

Can I drop it off at your Repair Centre?

Of course you can! If you're local to us or fancy visiting York for a fun day out, you can stop by our repair centre and drop your phone off. We'll let you know when it's fixed and you can collect it from our Repair Centre or we can post it back to you (delivery fee may apply).