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Phone Repairs - In and Out of Warranty Repairs

To send your in or out of warranty phone in for repair, just follow the simple 4 step guide below. If your phone is out of warranty, please click here for a repair estimate, and then follow this same guide.

Step 1
  • Back up all data on your handset
  • Remove your SIM card and memory card
  • Only send the charger if the fault is charging related
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Step 2
  • Click on the repair form link
  • Print off the form, complete the details and include it in with the phone
  • If you do not have a printer please include the details as per the form with the phone
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Step 3
  • Package your phone securely and send it to FoneFix
  • FoneFix cannot be held responsible for loss or damage whilst in transit
  • We recommend that you utilise a secure facility for sending your phone in for repair
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Step 4
  • Once received, your phone will be assessed and checked for warranty by a service engineer
  • After repair, a member of the FoneFix team will contact you for payment of any applicable repair charges
  • £5.95 per phone will be applied to cover return postage and packing