Phone Repairs - In and Out of Warranty Repairs

To send your in or out of warranty phone in for repair, just follow the simple 4 step guide below. If your phone is out of warranty, please click here for a repair estimate, and then follow this same guide.

• Back up all data on your handset
• Remove your SIM card and memory card
• Only send the charger if the fault is charging related

• Click on the repair form link
• Print off the form, complete the details and include it in with the phone
• If you do not have a printer please include the details as per the form with the phone

• Package your phone securely and send it to FoneFix
• FoneFix cannot be held responsible for loss or damage whilst in transit
• We recommend that you utilise a secure facility for sending your phone in for repair

• Once received, your phone will be assessed and checked for warranty by a service engineer
• After repair, a member of the FoneFix team will contact you for payment of any applicable repair charges
• £5.95 per phone will be applied to cover return postage and packing