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Phone Repairs - How to send your phone in for repair

To send your in or out of warranty phone for repair, simply fill out the form below or download the repair pdf and complete it. Whether you complete the online form or download the pdf please remember to send the completed form in with your phone.

If you are unsure of how to send your phone in for repair, follow our simple step by step guide.

Your Details
Name:
Address:


Postcode:
Contact tel.number:
Email:
24hr express repair service required ? (£9.95 charge applicable)	Yes No

Your Phone's Details
Mobile make:
Model number:
Network:
IMEI number: (15 digit serial number on your phone. Can also be found by dialing *#06#):

Fault description:
Promotion code: (if applicable):

Package your phone securely and send it to: FoneFix Limited, 15 Foss Islands Road, York, YO31 7UL, United Kingdom
All phones are subject to a £5.95 charge to cover the return postage and packaging. All phones deemed to be beyond economic repair will be subject to a £10.00 charge plus £5.95 return postage if required.
Please note, Customers should make back-up copies of all important content and data stored on their handset. For security reasons any sim cards or memory cards received will be destroyed upon receipt.